Skip to main content
Credits and billing

How Credits work

Updated Oct 23, 2026

Credits are a prepaid balance on your account. There is no subscription: you add Credits, and they pay for what you use.

What Credits pay for

Credits cover three things. Direct messages are never charged and have no monthly cap.

What you pay forPrice
Your first connected account$4 a month
Accounts 2 to 5$3 a month each
The 6th account and on$2 a month each
First 300 executions each monthFree
Executions after that$0.002 each
AI: videos and repliesModel cost plus 50%
Direct messagesIncluded
Your first connected account$4 a month
Accounts 2 to 5$3 a month each
The 6th account and on$2 a month each
First 300 executions each monthFree
Executions after that$0.002 each
AI: videos and repliesModel cost plus 50%
Direct messagesIncluded

An execution is one comment, or one burst of messages, that a flow handles. Repeats, opt-outs and paused conversations don’t count. What counts as an execution

Top up Credits

Choose $10, $25 or $50, or enter any amount from $10. You get what you choose: $10 buys $10 of Credits. Tax is added at checkout.

We never top up for you. You can save a payment method to check out faster next time.

Gifted and paid Credits

Your balance has two parts, and they behave differently.

Gifted Credits

Come with a promotion. They are spent first, they expire on the date shown, and they can’t be withdrawn.

Paid Credits

Come from your top-ups. They are spent after gifted Credits and never expire.

When Credits run low

Account fees are taken on the 1st of each month (UTC). Here is what happens if your Credits can’t cover them.

  • 7 days before the month ends
    We email you if next month’s account fees can’t be covered.
  • 1 day before the month ends
    A second email, after the same check.
  • On the 1st (UTC)
    If Credits can’t cover all account fees, your accounts disconnect. Your flows and settings stay.
  • After you top up
    Connect again. You are charged for the days left in the month, and you may need to approve access again.

Your balance never goes below zero, and no new paid work starts while it is too low to cover it.

Refunds and deleting your account

Credits aren’t refunded, except where your local law gives you a cooling-off right, or our payment partner refunds a payment that was disputed.

Deleting a workspace never removes Credits. If you delete your account, the balance stays on record. Sign in again with the same Google account to get it back.

If a charge is corrected later, you will see a new line in your history. The original line stays.

Still need help?
admin@esuit.dev · Replies usually arrive within 2 business days
Contact support