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How long we keep your data
Updated Oct 22, 2026
What we keep, for how long, and who can read it.
What we keep, and for how long
Message text: comments, direct messages and uploaded media
Kept for
7 days on free accounts, 30 days on paid accounts
Execution summaries, which contain no message text
Kept for
90 days
Video context
Kept for
While an active flow uses it
Downloaded videos and frames
Kept for
Deleted right after reading, or within 24 hours if reading failed
Audience records: tags, cooldowns and follow check state
Kept for
Until you delete them, or 12 months after the last interaction
Opt-out records
Kept for
While they are in effect
Anti-abuse records
Kept for
Kept after a workspace is deleted
Financial, audit and affiliate records
Kept for
As the law and accounting require
Copies held by Instagram, Facebook or our connection provider are outside our delete controls. The full list is in the Privacy Policy.
Who can read your messages
Our team sees statistics and execution summaries by default. Reading message text needs your permission for a specific conversation or execution. That permission lasts 72 hours, and every view is logged.
The exceptions are abuse investigations and legal requirements. In those cases we tell you afterwards, unless the law forbids it.
AI and private messages
AI calls that include your audience’s messages or your videos run with zero data retention at the provider. Free model options only use providers that neither keep nor train on the data.
A private message is never used to write a public reply, and text in comments and messages is treated as data, never as instructions.